HOME > Company News > From letters of praise, we can see how Wofu Permanent Magnet is committed to being customer-centric
In 2021, the epidemic situation will be repeated and rainstorm and flood will continue. In the face of various challenges, Anhui Wofer Permanent Magnet Technology Co., Ltd. (hereinafter referred to as "Wofer Permanent Magnet") will never shrink back. There are no heroes who fall from the sky, only mortals who step forward. Wofu Permanent Magnet has frequently received letters of praise from a number of owner units, including Harbin Chenneng Biomass Power Generation, Hubei Iron and Steel Coking Dust Removal Fan Project, Zhanjiang Jicheng Paper Industry, and Guohong Construction Co., Ltd., fully affirming the implementation of the company's projects and highly praising the professional level and dedication of the Wofu Permanent Magnet team.

Multiple property owners expressed in their commendation letters that they "disregarded the impact of the epidemic, rushed to meet the urgent needs of customers, and successfully resolved faults", "worked continuously for 15 hours without rest, stuck to the site to solve faults, and smoothly started up", "completed every emergency event with high work enthusiasm", "endured high work pressure, valued cooperation, set an example, worked tirelessly, actively cooperated, and worked overtime". During the project, the technical strength, organizational ability, and customer-centric concept demonstrated by the Wofu Permanent Magnet project team have won high recognition from customers.

Since its establishment, Wofu Permanent Magnet has regarded service as the foundation of enterprise development. Adhering to the business philosophy of "customer-centric", the company has deployed professional localized service teams in more than ten provinces in China, which can provide customers with services ranging from pre-sales technical support and innovation, in sales installation and commissioning, after-sales system maintenance to technical training. In addition, after years of experience accumulation, based on the GB/T19001-2016/ISO9001:2015 quality management system standard and combined with service management practice, the company has formed a complete set of technical service system, which can provide customers with good services.
The customer's recognition is a high affirmation of Wofu Permanent Magnet. In the future work, Wofu Permanent Magnet will live up to high expectations, work hard, and achieve new results!