HOME > Company News > 2021 Submission Time - Wofu Permanent Magnet, with 100% effort to practice "customer-centric" approach
In 2021, the whole of China has experienced an unprecedented test, with repeated epidemics, rainstorm and floods. In such a complex environment, Anhui Wofu Permanent Magnet Technology Co., Ltd. (hereinafter referred to as "Wofu Permanent Magnet") never forgets its original intention, forges ahead, still adheres to the service concept of "customer-centric", overcomes all difficulties, improves services, constantly breaks through and surpasses itself, and has achieved outstanding results.


Since its inception, the Wofu Permanent Magnet brand has taken "service first" as its core concept, taking the lead in improving service operation quality as the core and innovation as the direction, always moving forward on the road of bringing excellent service experience to property owners. In September 2021, it was recognized as the fourth batch of provincial-level service-oriented manufacturing demonstration enterprises in Anhui Province.





In 2021, the after-sales team of Wofu Permanent Magnet has traveled a total of 290 times and provided 1912 days of on-site equipment installation and service at the owner's unit. Among them, four after-sales engineers provided more than 200 days of service, with a maximum of 244 days. Thanks calls and letters of commendation from the property owners are pouring in.



Word of mouth depends on service and is an open secret in the market. Wofu Permanent Magnet has established close ties with the owner units through continuous self breakthrough technological innovation, excellent product quality, and a series of high-quality service contents, thereby continuously advancing the brand service system to a new level, enhancing the industry competitiveness of Wofu Permanent Magnet brand, and consolidating its benchmark position in the industry.